Contact Us. We’re Here To Help. 

Contact Us. We’re Here To Help. 

You can submit a secure online request or call us using one of the contact numbers below for specialized product/service support.

Send a Secure Message

Specialized Product/Service Support Numbers

COPFCU Member Support1-800-810-0221
513-381-2677
Bank-By-phone1-844-891-0909
Bill Pay1-800-810-0221
TruStage Insurance
– Auto
– Home & Condo
– Renter’s
– Life
1-855-483-2149
1-800-813-0827
1-800-813-0827
1-888-888-0376
MasterCard Debit Cards
– Card Activation
– Fraud/Disputes
– Lost/Stolen (USA)
– Wallet Verification
– PIN Change
– Card Support
1-866-762-0558
1-844-675-1314
1-844-675-1274
1-844-675-1320
1-866-762-0558
1-844-675-1274
Mobile Banking1-800-810-0221
Mobile Wallets
– Apple Pay
– Samsung Pay
– Google Pay
1-800-676-2775
1-800-726-7864
1-800-419-0157
Student Loans
– General Inquiries
– Payment Inquiries
– Balance Inquiries
1-855-267-4214
1-800-723-2210
1-800-723-2210
Visa Credit Cards
– Card Activation
– Fraud/Disputes
– Lost/Stolen
– PIN Change
– ScoreCard Points
– Wallet Verification
– Card Support
1-866-762-0558
1-844-675-1314
1-844-675-1274
1-866-762-0558
1-800-854-0790
1-844-675-1314
1-844-675-1274