Home Warranty Scam Letters
COPFCU members have reported receiving these Home Warranty scam letters in the mail. If you receive a similar letter, please disregard the information and dispose of it immediately.
COPFCU is a not-for-profit financial institution dedicated to serving the financial needs of all of our public servants and their families: Cincinnati’s Police Force, Firefighters, Government Employees and Public School Teacher and Administrators. Our daily commitment is to give back to all those who have given so much to keep our community safe, educated and supported.
Unlike typical commercial banks, our credit union is able to provide numerous financial benefits you simply can’t find anywhere else. Lower rates for loans. Friendlier credit terms. Higher rates for Savings, Certificates and IRAs. All for the greater good of your family and your future.
Fraud and scams can happen at anytime. Learn about the common types of fraud and discover best practices to safeguard your personal and financial information.Learn More
COPFCU is now accepting applications for the 2024-2025 Scholarship Program. $15,000 in scholarships will be awarded. Download the application today.Learn More
If you’re in the market for a new personal Checking Account, we invite you to explore our checking options to find the one that best fits your needs. Compare and open an account today!Explore Checking Accounts
"I've been a member at COPFCU for several years. Each time I needed a loan for my vehicle or for the wife, the credit union has always stepped up and took care of us. Sometimes that same day! Highly recommend them with their very competitive rates."
"Diane went above and beyond while getting us a personal loan and refinancing our truck all at the same time. She is the ABSOLUTE best. She made it an amazing experience throughout the whole process, helping us at every turn. Such a sweet, kind-hearted individual and we can't say thank you enough."
"Rachel was soooooo helpful with explaining the various loans. She was very kind and understanding enough to help me check the different payment rates. Rachel is extremely knowledgeable and professional while being personable. She made me feel very comfortable in making my decision. And she followed up with me to make sure I did not have any other questions. You are very lucky to have her on your team."
"Wonderful experience! I called at 9:45AM to input vehicle loan application. Spoke with Amy on the phone to provide application details. I was approved for loan in a few hours, electronically signed documents and was able to pick up my new vehicle same day by 4:30! Top notch customer service, very responsive and process was extremely smooth."
"Amy was SO helpful when I applied for my loan. She presented options and was more than willing to work with me. I appreciated that she also provided advice to keep my credit score up! Thanks Amy!"
"I had a hardship that was going to need a miracle. I received my miracle.. I am a hard worker but some times you need help. I am grateful for COPFCU for making a way for me. Thank you!"
"Mrs. Rachel provided great customer service. Was very friendly and informative. She made the process easy and answered any questions that I had. A+ across the board. The support staff did a fantastic job as well. Excellent branch. Thank you again."
"Rachel was amazing and such a help! Everything was explained and all of my questions were answered quickly. I appreciate everything that she did for my family today!"
"Karen was amazing! I have had no credit and thought getting a loan was impossible. She walked me through everything and made it very simple to understand. I love banking here!"
"COPFCU has always been wonderful. That’s why I’ve been banking there for 25 years. I try to move everything there when possible. Dealing with Rachel was no different. She was professional, personable, helpful, and attentive, just like everyone I have dealt with in the past. Great Experience!!!!"
"COPFCU has been extremely good to deal with over the many years I have been with them. I recently had the opportunity to deal with Rachel on a banking matter and she was one of the most pleasant, professional, and responsive people I’ve had the pleasure of working with."
"I visit the COPFCU in Blue Ash 3 times a week, for personal and business accounts. The knowledge and the willingness to help me with my business and explaining options for other accounts is awesome. Very friendly staff that makes you feel welcome."
"I've been a customer here for many years and their customer service is nothing short of phenomenal. They are always friendly and helpful. You really can't beat their rates either. You really do feel like they care about you as a customer. Don't waste your time with big name banks."
"I love the customer services here. I’ve been with this bank for some years now and hope to continue banking here for as long as I can. They updated their system which makes my banking easier. Would highly recommend this bank to anyone! 👌"
"Laura was fantastic. Excellent new customer service, clear and prompt communication and quick to help!!!"
"COPFCU Credit Union ( Blue Ash) made the loan process easy! Karen Huber worked with me to quickly process the needed documents. My new loan is saving me a lot in interest payments!!"